The following are the various courses undertaken by the PTC.
1. PAs/SAs Induction Course
2. PAs/SAs General Refresher
3. APS Refresher Training Course
4. Special Courses
|| Customer Care and Implementation of Citizen Charter || Premium Products || Customer Care || Complaints Handling || Mail Operations and Management || Philately | Marketing and BD ||
|| Office Procedures ||
5. Refresher Course for Supervisors(LSG/HSG)
6. Postman Training
7. Special Training for ASPOs/IPOs
8. Special Training Program for Supervisors(LSG/HSG)
|| Marketing ||
9. In service Refresher Training Program for Postmasters
10. In service Refresher Training Program for SBCO officials
11. Workshop
|| Workshop on RTI Act || Workshop on Philately || Workshop on Vigilance Awarness ||
|| Workshop on “astu Prabandhan” || Workshop on Mail Management ||
The PTC has conducted the following trainings during the year, 2011-2012.
|
Course
|
|
No of sessions conducted
|
|
Duration
|
|
No of trainees trained
|
|
|
|
PA Induction
|
|
7
|
|
48 Days
|
|
148
|
|
|
|
SA Induction
|
|
1
|
|
48 Days
|
|
11
|
|
|
|
R Net
|
|
13.5
|
|
6 Days
|
|
270
|
|
|
|
PM GR-I
|
|
2
|
|
34 Days
|
|
30
|
|
|
|
IPs/ASPs
|
|
1
|
|
5 Days
|
|
6
|
|
|
|
GDS/BPM
|
|
12
|
|
6 Days
|
|
251
|
|
|
|
WBCGS
|
|
3
|
|
1 Days
|
|
58
|
|
|
|
Overseer/Postman
|
|
1
|
|
1 Days
|
|
8
|
|
|
|
Total
|
|
|
|
|
|
782
|
|
|
During the year 2012-2013 —402 officials have been trained and the training was conducted for PA induction (25), Postmaster Gr-II (15), IP/ASP mid career (11), DTS (24), DOT (14), software training (17) and mid career training of PA/SA(296).
The PTC has two computer lab. having seating capacity of 20 each and three class rooms having seating capacity of 20 each.